Ordered on a Wednesday, didn't arrive next day, despite paying for that. Was given the excuse about time of day item was ordered, however item still not dispatched on Thursday the following day either! Got notification they were dispatched on the Friday, arrived on Monday. That's not next day delivery in any way, shape or form. Not compensated for delay, so pretty poor in my opinion. I know these are men's sizes, but still fairly expensive despite being sold as "school shoes". They were needed as shops were still not open at that time. 26/05/2021: I was contacted by a member of School Shoes staff and offered a 25% part refund if I amended my review, naturally I accepted the offer. However, that 25% equates to my express delivery charge being refunded as it wasn't met, plus another £6 or so for the inconvenience. Better than nothing and at least they care about their image, shame they couldn't get it right the first time.