Ellie
Food was really tasty and everyone was pleased with the quality and portion size. The chef was happy to be left alone which was convenient as we were busy with other things. The first butler to arrive was Jordan and he was extremely polite and professional. The second butler was a bit late, about 10-15 minutes, but I wasn't concerned by this as we were fairly relaxed and I assumed he would add this time on to his booking. I cannot fault Jordan at all, he was wonderful, extremely attentive with filling our drinks and bringing and clearing our food. He seemed also to judge the mood and class of our hen party perfectly and suggested games and forfeits that were appropriate. The second butler, Peter, I'm afraid I cannot say the same for. I got the impression perhaps he was new or a last minute substitute for another Butler that had dropped out maybe. He was unprofessional most of the time and came across quite sleazy. It seemed he was coming up with forfeits for his own personal gain i.e. kiss a butler, lick a butler, how many times can you kiss a butler in 30 seconds etc. Considering the majority of our group were not single, this wasn't particularly appropriate for our group. He didn't seem particularly prepared for our party and was thinking on the spot a lot or relying on Jordan, although he wanted to have control a lot and make announcements to our group about what to do next. I feel some more training would make him better at this job as Jordan seemed to manage everything fine. I was disappointed with this as I had paid extra for the second butler's service and felt the night would have been just as good with only one butler. Also, we had 3 bottles of red wine go missing, which I cannot pin on anyone specific but none of the girls in the hen party had drank any red wine so it led me to feel our trust had been violated by either the chef or one of the butlers. I did not mind them having a drink at the party with us, I had no problem with that, but to take an entire bottle for your own personal use after the party is not fair. Overall, I would recommend your service again as I think if all butler's were like Jordan, as I believe they should be with good training/experience and not being a last minute substitute, then the service would be perfect! Our bride very much enjoyed the night and that's what matters so I am happy with that but it did leave a slightly negative impact on some of our hens! Thank you.
8 years ago
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Hunks in Trunks has a 5.0 average rating from 355 reviews

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