“The peel and reveal sometimes just ripped and did not reveal.
However last week's brochures were fine.”
Posted 4 years ago
John,
Thank you so much for sharing your experience and thoughts. I have investigated and am continuing to investigate - we need to come and look at your samples; I have just tested the item myself, peeled off the label and it "revealed" as it should, in other words peeled off without affecting the base substrate. Something’s wrong somewhere and we need to get to the bottom of it. We need to obtain samples from you and approach the manufacturer of the removable labels (PCL). I have asked the Account Director responsible for your account to make contact with you in order to pursue this investigation with haste.
We all look forward to addressing the issue. Once again, thank you for your feedback – we’re on to it.
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