Hi, with reference to my order placed 27th Nov 2018. I have yet failed to receive my order and after numerous e-mails to i7Pro, it is with great disappointment to myself and my son as the order was part of his Santa request. At this stage I wish for you to refund me the value of the order I placed with you 27th Nov 2018 ASAP without delay. As a valued customer to you company your reputation as a seller goes with me your extremely disappointed customer.