Process start to finish was great and really self navigated so little interaction took place with personnel. The Web was very specific with what you were ordering. Very large canvas arrived well packed. Colors were as expected. Night Cafe is a muted color piece done mostly in olives tones w rusts and golden colors. The print subject matter includes a pool table and this piece was purchased to encompass one wall in our billiard room. It looks fantastic as our felt is rust color and our walls are painted a tan/gray which takes on different shades depending on the sunlight or darkness in room. Four stars because of pricing. Thank goodness for the 50% off sale otherwise this would have definitely been out on my price range. Checking the site it seems like there is always some percentage off sale going on which makes me believe the company is aware of their inflated asking price. Other than that have to say very pleased all around. Tracking emails kept me informed on delivery timing. I would definitely recommend the company as well as this great Van Gogh subject piece.