I was very pleased with iCanvas and their service. There was a specific variant of a piece that was not available on iCanvas and they took my request and made it available! I was super impressed with the look and quality of the canvas when it arrived too. However, I deducted one star for two reasons. 1) they didn’t include any way to hang the piece. Not even “sawtooth hangers” attached for hanging. And 2) a piece of the red corner plastic for adjusting the tension fell off when I got it. Neither of those things were a huge deal. And I’m currently enjoying the piece in my living room! So overall, awesome service and great quality!!!