I ordered a 40 x 60 print for a room I was preparing for a large gathering. It arrived on time, but damaged. iCanvas customer service quickly responded and sent me a replacement. Unfortunately it did not arrive on time and even more unfortunate was the greater damage on it. This one had a large gash on the box which pierced through the print! Needless to say, I was upset. iCanvas again responded quickly and accommodated my request for a full refund. So great service, but needs to either improve the quality of their packaging or change their shipping partner. This frustrating experience was enough to keep me from ordering again. Sorry.