The process of ordering was easy and as I waited for the order to be delivered, I received ongoing notifications which was reassuring. The notifications regarding the delivery process were clear and straightforward. The delivery was made as promised and in the early part of the time window. The day of delivery I called to check in and was helped by a rep who answered my questions. I love the table and chairs too. They are simple and stylish and just as advertised. This was my first time to purchase a larger piece of furniture online without seeing it ‘in person’ but I have been happy with the whole process. Thank you!