Claire Greenhow
Large order placed for my holiday home so I had sufficient for turnarounds. Items that arrived were very poor quality with catches and snags of cotton. They are also mis-shapen. Material is so thin you can see through it. It is not fit for purpose, this is simply no good for use. Contacted the company to advise of my concerns regarding inadequate quality and dissatisfaction to be told they cannot be returned. They are not fit for purpose. I asked for the manager to call me last week, I am still waiting for a telephone call. These items need to be accepted back and for the company to arrange and pay for a courier. If I don’t hear back in the next few days, I will be contacting my card issuer for assistance.
4 years ago
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Ideal Textiles Ltd has a 4.8 average rating from 2,703 reviews

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