Made an order a month ago (birthday present for my nephew), had to follow up after two weeks as no order appeared. Told the firm had changed suppliers but my order would be delivered that week - with another book by way of apology. Another two weeks later i'm still chasing this order - it's like a black hole. No answer or reply. If their customer service is like this then i imagine that they don't get too many repeat orders.
7 years ago
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