The ordering process is very straight forwards, I processed the order through the website; after speaking with Vicky via email with regards to the best grass option for my requirements. I received information on the order progression as well as a delivery date. The order was received in full. The installation went to plan with no issues. I am very pleased with the final outcome. I feel if there was any issues then I would easily be able to get hold of someone at iGrass for help and a solution. Many thanks David Munt www.primeimprovements.co.uk