Asma Alshhoumi
The worst experience ever. IKEA literally mess up my plans. What was supposed to by a smooth relocation from Glasgow to London turned to nightmare because of your worst unorganized services. I made my order on 28/12/2021 and delivery scheduled on 21/01/2022. Then rescheduled on 23/01/2022 and guess what again rescheduled on 25/01/2022 but this time with more surprises from IKEA, I even received a confirmation message about delivery time from 7:00 AM till 7:00 PM. And guess what I waited until 6:30 pm before I call IKEA customer service which is the worst service in the universe advising me to cancel my order which is almost 5300£ because all my items are out of stock. Which I did. Then again I was surprised because I discovered that all my items were available from click and collect. I am talking from the top of my lungs, I hate IKEA services because I had to live in hill for 2 weeks with kids aged 9 and 8 years in empty flat because your stupid, bad and unorganized customer services. I hate IKEA
2 years ago
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IKEA, Greater London has a 3.3 average rating from 8 reviews

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