This use to be our main supplier but we have since switched to others and only using them when we have to. The product quality is good, don't get me wrong. However, there have been some slight concerns we have had with them and just some things that other vendors provide that Injured Gadgets doesn't. At some point in time, we have lost our rep and he was never replaced so when we needed to contact Injured Gadgets, it got tricky. Also their prices on certain items, like power supplies, far exceeds those of our other parts suppliers. With other suppliers, we can price match AND request new parts with easy communication with the same represenatives. Here, we can't do any of that. That makes using this company sparingly a lot easier. Again, the product quality isn't an issue, it is just the overall service that is just not comparable to other suppliers.