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Justin Castle
Good availability and fair prices. Only issues are the "compatibility" listings. There's a "compatibility" tab on every item but it is usually blank. This has caused more than once ordering something that, via the title and description, should have been compatible but was not for some small reason. Why do you have a "compatibility" category on EVERY listing if you're not updating it? For example, I once ordered sku "SS-ZFold4-AH-PB", as it's listed "F936" in the title and description. Problem being I needed it for a SM-F936U, and it was not compatible with this model, despite it being a version of model F936. In fact, the one ordered I still have no idea which versions of the F936, it could be SM-F936W, SM-F936B, SM-F936K, or others. This lack of clarity and transparency has caused me to misorder parts more than once. Because of this, I only order from Injured Gadgets as basically a last resort; only when my other suppliers (who do list compatibility clearly) do not have it in stock at all do I look to Injured Gadgets. Let me be perfectly clear here: I like Injured Gadgets' supplies; always high quality, good prices, fast shipping, and good customer support. But I have gone out of my way NOT to order from Injured Gadgets, even ordering from more expensive or less reputable suppliers many times, precisely because I do not know if my parts ordered will be properly compatible or not. And while when this happens I always get to return it for a full refund, the time it takes for my clients and the bad look my reputation gets from the public opinion of "not knowing how to order the correct parts" is worth more to me than a price or quality difference. Whoever is making the listings and updating the website, please update compatibility with ***EXACT*** model numbers. When you do that, you'll get MUCH more business from me (and I'm sure many others).
1 month ago
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Injured Gadgets has a 4.4 average rating from 207 reviews