The order was placed on 1/1/2025. The money was deducted from my bank account on 1/2/2025. I have contacted the customer service/support many, many times to see where my order is. I received on response on 1/28/2025, stating that they were busy and the order would be filled soon. It is now 2/13/2025, I have contacted them several times since 1/28/2025. There has been no response. I am not sure what to do from here. My order is still in the "Unfulfilled" status. I may never see it or get my money back. I am very disappointed and will never order from them again.