I'd like to start with: Inked Gaming earned this 5 star review. Here's why. Yes, the order took a long time to get. In fact, after reading other experiences after submitting my order, I was worried it was going to disappear. However, I decided to wait for the 15 days that their notice says. The order hadn't updated that whole time so I reached out. Long story short, after reaching out very respectfully we had great communication back and forth. They treated me as valuable and when my order still hadn't been shipped in the estimated time, higher management stepped in and helped get things moving. Delivery was about 20-25 days from ordering. It was a pleasure to work with them, and I would order again. My product also looks FANTASTIC. One pointer for anyone else ordering Mouse Mats, the edge they give you in the custom creator is very accurate. I was a little conservative and made the art just BARELY too small. But that's on me. It's exactly where I put it in the creator. Very accurate printing. Thank you Inked for a fantastic service and great product. This is my 2nd time ordering custom mats. I'll be back.