Instyle LED was favoured by myself because they could supply nearly all the products I required for my LED lighting project. They are not the cheapest but the products are good quality. Value for money is important to me. I found their ordering a little old fashioned as they don't have online ordering, but the order process was simple enough and deliveries were prompt. I have had a lot of products from Instyle LED and have only had one faulty item. This was dealt with promptly after providing support on the items functioning. I use email more than a phone as I find it more productive and Instyle LED accommodate that.