I have been with the same insurer for my home in Granada,Spain for over 10years so there was a strong pull to keep things simple and renew.I work in financial services so am very aware that inertia is not a great consumer strategy.I decided at renewal time to look around. The first call I received was fro your company and the person I dealt with answered all my questions very succinctly and as well as a very competitive offering gave me comfort that I would be in safe hands.I bought my cover from you.