This company has terrible customer service and disgusting unprofessional attitude if you ever want to cancel your policy. They made me wait for hours even trying to get in touch with someone who can do it and then lied to me about number of things. I renewed my policy for less than a month and they charged me over £500 which then they said I am refusing to pay and the first letter they sent was a threat of debt collecting agency! On the call they have been unprofessional and just ignored that I was unhappy, not even a single apology. I would never recommend this company to anyone.