If I could give them no stars, I would. It's been over two weeks since I initiated a withdrawal, and my funds have still not arrived in my bank account. Worse, I've received no further communication or resolution from their customer service. This has been a terrible experience, to say the least. After requesting my withdrawal, I was told by customer support to provide bank statements to prove that I hadn’t received the funds. Despite complying and sharing my sensitive financial information, I was shocked when they sent me a falsified statement, claiming that the transfer had been successful. However, my bank confirmed that no such transaction ever occurred. Thankfully, SEEKRAIL.COM experts intervened and refunded my money. Their efficiency and knowledge served as a beacon of hope. The customer service was appalling unhelpful and dismissive throughout the process. Every time I reached out, I received nothing but scripted responses and endless delays. There has been no accountability or transparency, and their actions especially sending falsified documents raise serious concerns about the platform's integrity