As I write I am still waiting for a box collection - due yesterday by 11.40 am. Had to go on Live Chat to get a tracking number, but box not collected so no point really!! When you try and contact someone, you get the same phone number for different departments - automated and never fits your particular query. I have requested a refund - not holding my breath on that one!! - and will be booking a different carrier and hoping for better. Unless you thrive on frustration and stress, give this outfit a huge body swerve.
4 years ago
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