Unfortunately a very, very poor service received. The delivery driver arrived at my door and ring the door bell waiting for an estimated 10/15 seconds before signing for the parcel himself in my name. (Fraudulently signing for the parcel as the recipient had to confirm receipt of the parcel in good condition) As no one could come to the door quick enough for him, he walked to the side of the house and decided to throw the parcel over a trailer (Used to secure the footpath down the side of the house) which landed on to the concrete pathway the otherwise of the trailer. The parcel contained a new replacement side window for my car! The explosion from the glass hitting the ground brought my elderly mother running out of the house to see what had happened by which time the driver had returned to his van and after waving at my mother, he made a rapid exit from the property obviously knowing what he had just done! The cleaning up of broken glass has taken a huge amount of time to do and I am still without a replacement window! Why didn't the delivery driver just carefully place the parcel to the side of the property? Why through it over a trailer on to a concrete surface? And just to confirm all of this, I have it all captured and recorded on the security cctv camera! Terrible service!