Items requested specifically for delivery before the weekend. They tried to pick up the parcel at the wrong time so no one was there, we had to rearrange to a time where the packages had to be left outside but there was no choice as the items were needed by the weekend. On Saturday evening I sent a complaint as the parcels still hadn't arrived, the parcels arrived three days late and after the weekend that they were specifically ordered for. It is now Tuesday and I have received an invitation to review the service but no response to my complaint.
9 years ago
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