Our delivery should have been of 2 parcels - on Friday 28 August one parcel was delivered clearly marked '1 of 2' - the delivery driver was adamant that there was only 1 parcel for us. After emailing the sender we were advised that the missing parcel would be delivered on 2 September - nothing arrived and eventually we ascertained via the sender that the driver couldn't find our property - very surprising as we have never had a problem with previous deliveries. Finally, the 'missing' parcel arrived on 3 September later than advised although we did receive an email indicating that delivery would be delayed.