I used to use UKmail all the time for large parcels, gradually their service went downhill to the point I would book and they would not collect. I wrote 2 letters to their CEO Buswell and they were both ignored. They take money from customers and do not deliver on their service, they should be investigated and the CEO step down for being at the helm of a dysfunctional operation. They are only interested in big accounts and not the casual sender. They still have £30 of mine which they were very happy to take from failed collections.
9 years ago
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