Awful service. I urge everyone to avoid this company. Its a shame I didn't read the reviews beforehand. It starts with the locker service...lockers open up to reveal someone else's parcel inside!....so I open another locker place parcel inside and wait.... and wait.... and wait!! 2 weeks later and no parcel, no update, no tracking details!!! Constant excuses from ipost parcels stating investigating parcel but still no updates!!!! Staff don't have a clue what's going on and simply try to fob you off with excuses. What a joke. All my parcels are now sent with another company as ipost parcels can only be described as useless. Lets hope they don't reappear under another name!!!!!!!!