I ordered perfume from slapiton.tv on 5th November, it was despatched using your company (no. 40617530206990 ) on 6th November. Nothing arrived so I contacted where I bought it from on the 19th to find what had happened and was told it had been tracked and was being returned to them so another one was being sent. I had an email from you on the 24th giving me a delivery time between 11.39 and 12.39 but still nothing came. You sent another email on the 25th again giving me a delivery time - finally the perfume had arrived. Unfortunately the bottle was smashed !!! I trust this is not your usual service but it came at the end of a very trying time.