Started off fine, with notification of a timed slot for delivery. On this basis, I made arrangements for the afternoon. An hour after the time slot ended I got a further message saying there would be a delay! I then had to go out. On my return the package had been left in full view of the street and had indeed attracted the attention of a couple of youths, who thankfully moved on when I approached. On retrieving the package (clearly marked Fragile), I discovered the packing to be damaged and some cosmetic damage had resulted to the item. Appalling service I'm afraid.