Parcel was supposed to be delivered on Monday, it was not and I had to phone to find out where it had gone. Apparently they could not find my address, the first delivery company I've ever used that hasn't been able too. It was then rescheduled for Tuesday and when it arrived, although the parcel was covered with fragile warning tape and had "contains glass" stickers on every side, everything inside was completely smashed, not just cracked, smashed. It look like it had been dropped on one side and hit with something sharp on the other. Extremely disappointing.