I am very disappointed with the service. I was expecting my wedding dress to be delivered yesterday and was out until 12pm. When I arrived home I was happy to realise I hadn't missed the delivery and when to track my dress on the website. The website state that my dress had been delivered and signed for at 8am, which immediately sent me into a panic, thinking my wedding dress had been delivered to and signed for by somebody else. I checked with neighbours, contacted the seller to check the address and searched the front garden when my parcel finally arrived. When I questioned the driver as to why my parcel was showing as delivered and signed for, he proceeded to tell me that they're all signed out before they leave the depot in the morning. So really there is no point in being able to track a parcel!! I will not be using this service in the future and would discourage other people from using it to send any items I buy too!