What on earth is this shambles of a company!! I should of read the reviews before using them. I am in disbelief that this company can even exist in today's society. The cheap prices are great, but you soon learn why, it is like paying a £3 for a haircut, great price but the barber makes you look like Wayne Rooney before his hair transplant. You pay for appalling customer service, any company that does not have a telephone contact number should ring alarm bells. They know how many complaints they get so think why bother listening to them all. When we could ignore their emails. I waited in for the whole days 8:00-18:00 after re arranging delivery and still have the parcel. Why I ever used this company is beyond me and just want to save other people the stress of posting with I take your money and don't post any parcels. Thanks Parcel Pete for your sheer incompetence and hope the Managing Director looks at this review as I will NEVER use you again and will continue to write and share terrible reviews as I feel for anyone who uses your terrible business. For readers of this review look at the others and think twice for your sake.