the address section often struggles with non UK address, saying you cannot use those characters for any kind of accent marks. this is not good, as you have to do the address correctly for the person delivering the packager in THAT country, and UK Mail has not taken into account that countries outside the UK have a differtent langiage to English! The address should be able to be written the correct way for the destination country. this site does not facilitate that! also, sometimes it gives you the price to send a package of the dimensions you enter, then you go through and try and book it, and it says its too big. another fault! Besides all those fault, its not bad!