I have recently sent 4 international parcels with this faceless organisation and on each occasion paid for the "express 3-4 day service". None of the deliveries made it within the 3-4 door window and 3 out of the four took at least 8 days. The latest is still missing and despite contacting customer service (this is non-existent) several times the parcel has still not been delivered after 14 days. Although ipostparcels is part of UK mail, you get a UK Mail consignment number and have to log in to the UK mail website for full tracking they will not talk to you about it. Ipostparcels do not have a phone number so it is all done via email which takes anything between 12 and 24 hours to get anything other than an auto response. All in all I would say that this is the worst parcel company I have experienced and would avoid them like the plague.