Received a text delivery slot from ipostparcels which was great, delivery scheduled between 15:30 - 16:30, parcel actually arrived about 17:30, not really a problem as I was in anyway, but have become accustomed to some couriers delivering within the notified time slot so surprised this was late. Upon delivery the courier was polite and parcel delivered in good condition.
I really like the system that DPD operate, you receive a text delivery slot as above, but are given the options to change delivery date, post to neighbour or accept delivery. You can also track the location of the couriers van.....all adds vital communication between the courier and recipient and the recipient can plan their delivery, with the courier having more successful deliveries, saves everybody time and effort. It'd be great if ipostparcels could adopt this system.
10 years ago
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