i strongly advise that you do not use this ipost. I was using My Hermes for over 3 years with no issues. However, ipost claim next day delivery and so i have tried for the last 2 months and sent around 50 parcels. What a shambles. I have lost count of how many parcels have been late, one was 2 weeks late. Others just dont reach their destination. Some say they have been left in a safe place but no one can find it. I dont receive complaints but since trying iPost i have received nothing but complaints. Needless to say i have reverted back to the professionals My Hermes who do a fantastic job. If you dont want to parcel to arrive use ipost, if you want it to get to where it is supposed use someone else. You have been warned. Last thing, you cannot speak to anyone on the phone, apparently they dont have a number you can speak to someone on. I wonder why???