I received an email indicating delivery would be in a specific one hour slot, the parcel arrived 3 hours later (they still documented delivery having taken place in the hour slot !). This is not the first time I have experienced problems with this courier - 7 times I waited in for a delivery of a large item and 7 times they failed to show as my package toured their various warehouses around the UK (and was lost twice before being rediscovered). When it eventually arrived at an unscheduled time the package was battered.
10 years ago
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