2 parcels booked for next day, both arrived a day late. Not happy and wishing to compensate my customers who paid extra for the service I struggled with the impossible contact reply box which continuously refused my text even though i checked repeatedly for disallowed text symbols! eventually it accepted a very short message (despite 700 characters allowed). I was offered 10% refund for one of the parcels. So i return to the contact form and once again it will not accept my text - aaaaaargh!!!!! they win i give up and go back to my trusty P2G service!
10 years ago
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