I have used ipostparcels for my business of late. They have been great up until a recent incident which has unfortunately repeated itself. I have no issues sending my product all over the country, good pick up and timely next day delivery UNTIL it reaches a London depot. The first consignment was marked as delayed and after 4 days I was informed it was ‘smashed’ and 1/4 of it returned to me, they sent pictures but no broken glass as it’s a ‘health and safety’ risk. As it was glass there is no compensation, my delivery price was refunded after I demanded it. I continued to use these guys and gave them the benefit of the doubt, deliveries made it through all as planned until I tried to send the replacement package for the damage items. I have just been informed it has been ‘damaged’ AGAIN! Very conincendental it’s going to the exact same depot and address. I was sure to wrap up the goods very thoroughly this time, it must be incredibly difficult to ‘damage’. My boxes are branded and the contents are obvious so I feel they are being pinched and passed off as ‘damaged’. Of course I can not prove this, there is no number to call and I can’t reply to their emails as they use a no reply address. I am a member of a large forum of professionals for our line of business and I will be actively ensuring they know of this case and to stay well clear of this bunch. Ipostparcels will lose a very decent line of business off the back of this as I indeed have, and deservedly so!