Chose this company as I could take my parcel to the deport rather than them collecting. I THOUGHT it would expedite the process, having seen it would take 4 - 5 days to reach Australia - silly me!. Having left it with them in 18th, the parcel apparently didn't move anywhere until 22nd, according to parcel tracking, and then only reached Birmingham. It is currently still in the UK delayed. What a shambles - and no compensation. Strangely enough, the reviews on their website are heavily doctored with none of the poor reviews in evidence Shame on you UK Mail - yet another very dissatisfied customer who will not be returning to you......