They sent an email saying they would arrive between 13.06 and 14.06, they arrived almost 2 hours after this time. When I called to find out when the parcel would arrive, I was informed it could be up to 8pm. Yes the parcel did arrive, however the ETA was completely misleading, I would advise the company to just stick to "delivery between 8am and 6pm" rather than mislead customers and create an expectation which they cannot live up to.
10 years ago
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