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Katherine
I received an email saying my parcel would be delivered on 24 Feb 2014 between 1.05pm and 2.05pm. When I arrived home from work my husband said no parcel had been delivered and that there was no card through the door saying an attempt had been made to deliver. I then checked on ebay where I had ordered the item and the status said "Delivered and signed for by ...... my surname" at 1.19pm. I was confused as no parcel had actually been delivered. As it was dark at this time I did not want to bother my neighbours asking if they had signed for a parcel for me. At 8.30am on 25 Feb 2014 my next door neighbour arrived with my parcel and said that it had been put through his letter box. So, the status of the parcel being delivered was technically correct but it had been delivered to the wrong house, even though my address was clear on the address label. Also, the status of "signed for by...." was not true as my neighbour never even saw the courier driver - the parcel was just put through his letter box. All in all, not particularly happy.
10 years ago
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