As the email did not mention what was in the parcel you were delivering - or even what company was sending the parcel, I had no idea who you were, and as I was not expecting a parcel on that day and you asked for my phone number, I thought - especially when the item was not delivered until some hours after the stated time gap - I thought the email was a trojan or other virus delivering con, so I did not send my phone number. However the time between my order being taken and the actual delivery day was much faster than I expected, but I think that's down to the firm I ordered from being so quick to get it in the post. I had never heard of your postal company before, and your company name is totally different to your email address, so I suggest you find some way of reassuring customers that you are not a virus delivery system, intending to screw up their precious phones... just an idea. F Baker.