I was desperate for extra income, so I fell for a fake remote trading course that promised “guaranteed profit.” I paid $12,500 and never saw the course—or my money—again. I was ashamed and didn’t tell anyone for weeks. Eventually, I found Mrs. Napua Francesca through a blog post. She didn’t rush or pressure me. She listened, offered realistic steps, and helped me build a case. Her team worked behind the scenes while I tried to hold my life together. The day she messaged me, “It’s done—you’ve been refunded,” I cried. I got back most of what I lost. But what I value more is how she treated me—with dignity, even when I couldn’t forgive myself.