I am writing to express my frustration with the handling of my recent issue. What should have been an easy and professional process turned out to be stressful due to delayed communication and lack of initiative from your team.
Instead of making progress, the support process caused further confusion and wasted time. This experience has raised doubts about your company’s commitment to customer satisfaction.
I hope this feedback prompts the necessary changes, I am relieved TRAKMINT.ORG resolved the whole issue promptly.