Please do not purchase as they will scam you into play extra charges. I ordered a rug in June, unfortunately it was not true to colour so I returned it. They said I would have to pay the returns shipping charges which I thought was fair. However, after chasing my refund I got a fedex bill. This was not for the return but in fact for the original delivery. The refund has been paid for already and now I was asked to pay another £51.91 for the original import. When I bought the item it said free shipping as it does now if you go to buy an item. Please do not buy as they will send you an import bill.