Big thank you to Nick for such great support. Absolutely brilliant service and product. Definitely the best and safest place to buy a swegway board. It was bought as an Xmas present for our son. We were concerned after all the bad publicity hover boards have had but iSwegway was very good & reassured via e-mail. They have excellent communication & delivery, had no problems with hover board & are very pleased with our purchase. They emailed me back very quickly and linked me in to all their compliance information which really put us at ease. I couldn't have asked for better service or reassurance. I would definitely recommend iSwegway for both product and customer service. We could not be happier with the purchase and everyone in the family has had a go on this highly addictive board. We will be back to order another one in summer for another one for our daughters birthday!