Had lots problems with other online companies these where awesome. I spoke to them before making purchases ladies was very helpful and even said to call if had any other questions etc. Got two hoverboards for boys for Christmas came in plenty time and ticks all the boxes. Boys love them we even like a little go, they meet all standards approved. After such bad press etc I would recommend these and definitely recommend this company, little bit more than some others advertised but as I have experienced not always best way going for cheapest, service was fantastic too.