This company is happy to sale you and deliver you an hover board. But as soon as it goes wrong, the customer service is terrible, they just don't care. They have had it back for 6 weeks, and we have rang them at least 6 times, just to be lied to. Tony, Audi, and Marie all have made false promises. Please do not buy off this company, if you value your hard earned money. Our 13 year old daughter had it for her birthday and saved her pocket money towards it. The only way forward would be to refund our money. Before we have to take it further!