For years I sought a source for an ornate, Venetian style mirror on the internet. Suddenly I found Italian Lighting Centre a few months ago, with its extraordinary variety of beautiful, handcrafted lighting, mirrors and accessories. But ! had never directly done business off-shore. I did check out this company with the Brit version of the BBB and looked thoroughly at their websites. I really appreciated that Mr. Mallory phoned me personally, and that once I started my initial order (we've already ordered again), I received emailed updates. Everything about the timing, payment, accuracy, shipping and paperwork for customs (only a small payment was needed for the importation) was just as it should be - professionally handled. We are very glad to know the Mallorys and can thoroughly recommend their products and their bona fides.