If Italian Lighting had a 5 star rating, it's what I would have chosen. After searching for several months for hand made bobeches made in Murano, Italy, only Carl and Siobhan offered to help and located an Italian company on my behalf. The cost of the bobeches were extremely reasonable, the ordering process and delivery were handled in a timely manner. I couldn't have been happier and so pleased with their ongoing service. Definitely a customer service oriented company - which is difficult to find, most company's only care about their bottom line ($$$$). Thank you again Italian Lighting for going above and beyond to help locate these lovely bobeches!